The thread also confirms that some Sony Xperia phones with small displays have shown this error.

Specifically, if you try to scan the WhatsApp web QR code with such small screens, you may not be able to tap the “OK, got it” button. This is according to a solution submitted by a user in this thread. Some users with a phone display of 4 inches or less may not be able to scan WhatsApp web QR code. To stop readers with smaller-screen phones wasting their time reading through this guide, this fix comes next. Some Phones with Smaller Displays May Not Work Once you confirmed that you are doing it right but the WhatsApp web QR code is still not scanning, try one of the methods below… 2. If you have been trying to scan WhatsApp QR code with a different app – other than WhatsApp built-in QR code scanner – follow the steps in our guide – How to Connect WhatsApp Web (link opens in a new browser tab). If you try this, the WhatsApp web QR code will not work!

So, continue to implement the fixes below in that case.I decided to add this fix and move it to the top because our research shows that some users try to scan WhatsApp web QR code with another QR code scanner app on their smartphone. However, if the problem is limited to WhatsApp Web, you must investigate the issue further. The problem lies with the cell phone if it cannot scan any QR code. You can verify that by scanning another QR code. If you keep your devices neat and clean, you should ensure that there are no other issues with your cell phone camera. Likewise, you should also keep the cell phone camera lens spotless, as a dusty lens would consider dust as part of the QR code, making it impossible to scan the code correctly. Moreover, make sure that your mouse cursor isn't on the QR code you are trying to scan. Hence, you can start troubleshooting by cleaning your monitor screen to ensure no large dust particles are blocking the way to scan the code properly. If dust particles build up on your screen and disrupt any one of these squares, your cell phone camera won't be able to perform a proper QR code scan. QR codes are a bunch of black and white squares.

Wa web log in